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| | CUISINART
CRC-800
Best Price $62.00 | Cuisinart CRC-800 8-Cup Rice Cooker
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| Product Reviews from Amazon.com (Rating System 1 to 5) |
| Review | Rating | Last Updated | MUST READ: I learned the secret to using this tool!!!
I purchased this rice cooker without reading any reviews. At first I cooked long grain rice and had no problems with boil over. Then I tried making Jasmine rice and the explosions started. Frustrated, I went online to read product reviews. After my 100th review, I, too, hated this product and would've given it a really bad review. It was going in the trash. However, I have a Cuisinart blender and toaster that I love so I kept reading more reviews. There's an earlier post in this thread that gives a very scientific review of how the instructions are wrong. And instead of using the glass cover you should use the steam tray as the top when cooking rice. I had nothing to lose, so I tried it using Jasmine rice.
The results? No boil over and absolutely no mess whatsoever. I must say that my Jasmine rice taste a little like long grain rice as it's light and fluffy and not mushy how I like it. BUT, I didn't have any spill over, there was no mess on my counter, and the rice is delicous. So I completely agree. DO NOT USE THE GLASS COVER, use the STEAM TRAY instead as your cover and you will not have any spill over. The other review wrote something about the heating plates needing to be extra hot to steam the food so it was set up more for steaming than cooking rice. The hole in the glass top didn't provide enough air...
Just use the steam tray instead of the glass cover. For my more mushier rice I will just add a tiny bit more water or not. This is now a great product in my book. I just wish CuisinArt would've gotten their directions right.
So 4 stars for having me to clean up the mess on my own and go online for the truth, and wasting my time. Otherwise, 5 stars because I now have excellent rice and a beautiful rice cooker/steamer. | 4 | Today | Stay away if you don't want to have to clean up boil over 70% of the time
Got into brown rice with a change to more macrobiotic diet. Bought Cuisinart because of the brand - assumed top of the line. This is the bottom line-it is poorly designed. First time I doubled the recipe (box says 8-15 cups). I used the measuring cup provided accurately doubled recipe. TOTAL MESS. Went back and read the fine print "do not make less than or more than the amount is the instructions. That means 2-4 or 3-5 servings. So I did it again and made the smallest 2-4 batch of brown rice. Precise measures etc. I watched it boil over - not as big a mess as first time, but enough to drip down the sides and spatter the outside of the cooker. The reviewer who cut them slack with info about bubbles and using the steamer goes too far. It should work just fine without the steamer. Note his cautions about the steamer getting hot, etc. You should be able to enter the ingredients, walk away and come back to perfect rice and one pot to clean. Returned it today and spent the extra money for Zojirushi NS-ZCC18 10-Cup Neuro Fuzzy Rice Cooker and Warmer. Wish me well. | 1 | Today | Not worth the trouble.
Hubby purchased this as a gift for me. I wish he would have read the reviews. The rice it makes is fine, the mess it makes is completely unacceptable. You can't adjust the temperature so it constantly boils over. I've tried different types of rice, soaking, rinsing, etc. I always end up with cooked rice plus a nice mess to clean up. I've resorted to using it with the lid off. Save your money and use your stockpot on the stove. The rice is just as good and you won't have a giant mess to clean up. | 2 | Today | Rice Cooker Overflow Problems
I don't know what I am doing wrong. Cuisinart wasn't much help. When cooking only 2 cups of rice in 2 cups of water and after washing the rice, my cooker still overflows, making my counter a mess. Also, the rice is lumpy and looks like I could make sushi with it. It cooks for so long--I timed the cooker at 30 minutes before warm came on. This is second one. I traded the first one because I was told the heating element might be bad--but the second one does the same thing. I thought rice cookers were great--doesn't anyone know of a "great" one! Very disappointed in this concept--I cook rice better on the stove but I thought this would be a help. Do manufacturers actually test market their products--if so, they must know a secret that I don't! | 3 | Today | Don't waste your money.
Generally I like Cuisinart products, so I thought I would try their rice cooker. I read all the negative reviews about it boiling over, but dismissed them because I thought people were just not following the directions properly. How would a good company like Cuisinart release for sale such a flawed product? But, after months of trials, I never have figured out how to keep it from making a mess on my kitchen counter. It's in the trash now.
This produce deserves no stars at all, but I didn't have that option. | 1 | Today | The instructions are wrong
After purchasing this unit, I too had spill over at very low water rice levels. I realized that this is the same problem one would get,using even medium heat to cook grits, or rice in a regular pot.......
(If you leave the top of the pot down tight.)
There is no way, because of the high heat setting of this unit, that the glass lid supplied can be used to completely cover the cooking pot, even though the instruction book indicates so.. The hole would have to be much larger to allow steam to escape.
The temperature setting of the heating dictates the designer set it high to allow the use of the steaming attachment, using a high boiling point
The steam will push the oxygen mols from the pot causing a very low barometric air pressure.
With this the bubbles generated by the boiling rice water will have almost no air pressure to keep them low or at minimum.{ they expand greaty), Thus foaming out the sides of the pot.
Even though I could not find in the instruction that the glass top would not work if it was used to completely cover the cooker top while cooking, the picture on the box was a clue.
The picture shows the steamer unit sitting in place, with the glass lid on top.
Using the steamer attachment, 2 measures of rice using plastic, and 2 1/3 cups of water using a measuring cup, I started the unit.
A few bubbles and steam came up through the bottom of the steamer, for a while, and than decreased. ( no boil over ). Once the temperature in the unit exceeded 220 degrees ( all water boiled off) : the unit went into stand-by.
Perfectly cooked rice. Every time
I use the steamer unit, even if I not even steaming vegetable or etc. No boil over. It has many holes in it to allow steam excapement with out
boil over. Caution........... The steamer tray gets as hot as the steam generated in the cooking process.
Do not touch the steamer tray attachment with-out waiting for it to cool, and keep this unit well away from the reach of children, or uncovered,
un-protected hands. In this cooling time the "laden" heat in the left over steam can return to the rice, and complete the cooking cycle.
If the water is allowed to boil out, burnt rice at the bottom.
The directions are in error, Check it out, Happy riceing | 4 | Today | The worst appliance I have ever owned.
The Good -
It looks nice on the counter.
The Bad -
Design of lid makes it very difficult to clean.
The Ugly -
Brown crust forms on bottom of rice no matter how long you cook it. Starchy water spews out from the top while rice is cooking. Sprays outside of machine and kitchen counter.
The Completely Unacceptable -
Corporate customer service is a disgrace. It took them three weeks to respond to an email submitted though their website. In the response, they asked for the specific date of purchase (it was in October 2007). I emailed back the same day and now another three weeks has passed without hearing from them.
The Bottom Line -
The machine is crappy, the customer service worse.
| 1 | Today | Fantastic value
This rice cooker is the best if you want no fuss. I previously owned a Panasonic (for double the money) with all the bells and whistles and 10 different settings and if you didn't program it precisely,the rice was a disaster and their steamer basket was plastic and stained easily. I had to get rid of that one. The Cuisinart is simple and I have never been disappointed with the results. Great for steaming veggies too(in a stainless steel basket)while you prepare your rice. Great size, it's small enough to be on the counter,prepares 8-15 cups of rice and coordinates with any other small appliances from the Cuisinart line. I have been extremely happy with this product and would tell anyone that is interested in a rice cooker to look no further, this is the perfect product. | 4 | Today | Absolutely Horrible!
Unless you intend to clean sludge (and lots of it) evey time you use this cooker, don't buy it! My family is from Hawaii, we eat rice all the time, and this is the worst cooker I have ever seen! I really don't think the R & D people at Cuisinart actually even tried to see how their machine cooks rice before putting it on the market. I think they just needed a rice cooker that complemented the rest of their product line. This thing REALLY makes a mess even if you are only cooking two cups of rice. Don't buy it! | 1 | Today | Very disappointed
Wow. I have owned a lot of rice cookers. My last one died, and I figured I'd splurge... My cheapies have always been a little messy, and they burned the rice. This one is WAY messy and also burns the rice.
The mess is beyond what I could've expected. Rice sludge EVERYWHERE. It overflows the pot, oozes down the sides, and onto the counter. I can put something under it, but it STILL is all over the cooker. My $20 cooker never did this, and at least then I had no true remorse when I needed to replace it.
This cooker is pretty. I like the size of the steamer tray, and how it rests on top of the pot. That's about all I'll say that's positive about it.
I'm sorry I spent the extra money... it wasn't worth it. | 1 | Today |
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